The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
We will never sell or provide your personal or sales information to any party.
Absolutely! All of our items are 100% customized. We will change it based on your instructions and normally without a fee.
Absolutely! We can normally add a custom logo or graphic upon request. However, a graphics design fee may be required if the logo requires significant design work to prepare it for engraving. Message us for more information.
If you need an item by a certain date or time, please communicate that to us in either a message or in the personalization instructions. We can normally accommodate the request without charging any additional fees.
Yes, we do provide quantity discounts. A 15% discount is automatically applied to all orders with two or more items. Message us with any questions.
